Privacy policy
This policy is provisional. It describes how EATIQO is expected to work and will be replaced by a final version before the app opens to a wide audience. Points marked "to be confirmed" are not yet verified.
1. Who is responsible
EATIQO is operated by CGWEB (Canada Global Web), a sole proprietorship in Bathurst, New Brunswick. The person responsible for the protection of personal information is the person who operates the business. Contact: contact@eatiqo.com.
2. Information we collect
- Account: email or Apple or Google identifier, language.
- Profile: chosen cuisines, declared foods to exclude or allergies, favorites, answers to questions. Allergies and foods to avoid are sensitive information: EATIQO uses them only to exclude recipes, never for advertising. If you enter them for other people, for example your children, you confirm you are authorized to do so.
- Food list that you confirm.
- Photos of your food, if you agree to send them. They may accidentally show the inside of your home: frame only your food.
- Service operation data (for example, errors and general use of the service), always active and needed to run the app.
- Detailed usage measurement: optional, off by default, turned on only if you consent; you can withdraw at any time in the app.
We never ask for your origin, ethnicity or religion.
3. Artificial intelligence
To suggest meals, EATIQO sends OpenAI, our artificial intelligence provider, the food list you confirmed, your cuisines and the ingredients not to use. If you agree to send photos, they are sent to OpenAI to identify your food. Your name and email are not sent.
- Photos: analyzed and then not kept by EATIQO.
- Where it is processed: processing by OpenAI may take place outside Canada, including in the United States (to be confirmed).
- Kept by the provider: period to be confirmed (goal: not kept, or 30 days at most).
- Training: the provider's commitment not to use your data to train its models is to be confirmed.
- You agree to these transfers through a separate consent that you can withdraw at any time in the app. Without this consent, EATIQO cannot suggest meal ideas.
Recipes are filtered automatically using the foods you declared: EATIQO's own rules, not AI alone, exclude those foods. Always read labels.
4. Why we use this information
To give you access to your account, suggest meal ideas, exclude the foods you declared, keep the service secure and working, and answer your requests. We do not sell your information.
5. Hosting and service providers
The processing locations of all service providers (hosting, email, AI provider, app stores) are not all confirmed; the full list will be published in the final version. This site uses no cookies and no tracking or analytics tools. It is delivered by Cloudflare, which may process technical connection logs.
6. Retention and deletion
- Account deletion: access cut immediately, erased from our systems within 7 days and from backups within 35 days (values to be confirmed).
- Inactive accounts: deleted after 24 months without sign-in, with an email notice 30 days before (proposal).
- End of the prototype: if the service stops, all data is deleted within 90 days, with a notice to users.
- To request deletion: account deletion page.
7. Your rights
You may ask for access to your information, its correction, its deletion, and a copy of your data (JSON export, within 30 days, to be confirmed). Write to contact@eatiqo.com. You can also withdraw your consents in the app.
8. Minimum age
EATIQO is for people aged 18 and over. We delete the account if we learn that a user is a minor.
9. Security incidents
If an incident presents a risk of serious harm, we notify the people concerned and the competent authority, as the law requires.
10. Changes
This provisional policy will be replaced by a final version. The version date appears at the top of the page.